At Fluropups, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use that information, and the steps we take to ensure the information is kept secure.

Information Collection

We collect personal information when you create an account, make a purchase, sign up for our newsletter, or participate in promotions and surveys. This information may include your name, address, email address, phone number, and payment information. We may also collect information about your browsing behaviour on our website through cookies, log files, and other tracking technologies.

Use of Information

We use the information we collect to process orders, provide customer support, send promotional materials and updates, and improve the overall user experience on our website. We may also use your information to send you targeted advertisements based on your browsing behaviour.

Sharing of Information

We do not sell, rent, or share your personal information with any third parties except as necessary to fulfill orders and provide customer support. This may include sharing your information with payment processors, shipping companies, and other service providers. In the event that we are required to comply with legal authorities, we may also share your information as required by law.

Data Retention and Deletion

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected. You may request that we delete your information at any time by contacting us through our website. We will take reasonable steps to delete your data from our records.

Security Measures

We take the security of your personal information very seriously and have implemented appropriate technical and organisational measures to protect against unauthorised access, misuse, alteration, or destruction of your data. Despite these efforts, it is important to remember that no method of transmission over the internet or method of electronic storage is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You can make these requests by contacting us through our website or emailing us.

Changes to Privacy Policy

We may make changes to this Privacy Policy from time to time to reflect changes in our practices or applicable laws. If we make any material changes, we will post the updated policy on our website and take reasonable steps to notify you of such changes.

Contact Information

If you have any questions or concerns about our privacy practices, please get in touch with us through email at support@sniffspace.com.au.